TERMS AND CONDITIONS

https.//gonzaleztebar.com (hereinafter, the Web) is a website owned by 

Company Name: GONZALEZ TEBAR, ESPJ.
Registered office: CALLE TERUEL, 21 – 02005 ALBACETE
CIF: E16833162
Contact phone number: 617 943 477
Email: info@gonzaleztebar.com 

Access, reproduction and use of the Web services requires prior acceptance of the Conditions of Use in force at any given time; THE OWNER reserves the right to modify said Conditions when it deems appropriate, by publishing the new text on the Web.

It is the user's responsibility to be familiar with the Terms of Use before accessing the products and services on the Website. If you do not agree with them, please refrain from using the Website.

PROPERTY

The Web is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the website's HTML codes, etc.), whose Intellectual Property belongs to THE OWNER, except with regard to those materials obtained under license from third parties.

THE OWNER and its licensors retain at all times the Intellectual Property over the Website and over the various elements that compose it, considered individually, in all copies made (whatever the medium on which they are incorporated), granting over them only the rights of use described below. Any right that is not expressly transferred is understood to be reserved.

In addition to the above, THE OWNER is responsible for the selection, design of the structure and arrangement of the contents of the Website, as well as the person who has taken the initiative and assumed the risk of making the substantial investments aimed at obtaining, digitizing and presenting the same, and is therefore entitled to the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant to the website, considered as a database.

THE OWNER is also the sole owner of the design and graphic image of the Website, reserving the appropriate legal actions that may be taken against persons who make imitations or unfair uses of the same.

WEB CONTENT AND DOWNLOADS. PERMITTED AND PROHIBITED USES.

It is allowed:

• Browsing the Web, that is, accessing and viewing it on a device, is authorized for any temporary or accessory reproduction, provided that it is not voluntary and forms an integral and essential part of the technological transmission process. Browsing certain sections of the Web requires prior registration.
• Benefit (after registering) from the services and advantages provided by THE OWNER through the Website to its users, under the conditions expressly stated in the different sections.

It is strictly prohibited:

• Any operations regarding the Web, its contents, downloaded products and copies thereof that are contrary to the Law, good customs and good faith.
• Any use outside the personal and private sphere, especially those for commercial or professional purposes, including the sending of advertising or messages and the collection and processing of third-party data.
• Any type of extraction, public communication and/or transmission, in whole or in part, by any means, outside the scope of permitted private use and, especially, its incorporation into any other work, including web pages, collections or databases. The publication in
  media of the materials available for download from the Press Room section.
• The removal, concealment or falsification of notices and warnings regarding the Intellectual or Industrial Property of the Website or any of the products provided through it.
• The operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal functioning of the Website, other users or any third party.

LINKS TO THE WEBSITE

The establishment of links and hyperlinks to the Website from other pages or websites is authorized, provided that they are not made in a way that damages the public image and brand of THE OWNER, the Website or any of the people and products referred to therein. When establishing links to the Website, the use of techniques that imply confusion about the identity and ownership of the content, such as framing or others, is expressly prohibited.

It is prohibited to establish links from pages or websites whose content promotes or advocates, directly or indirectly, any type of violence, discrimination, pornography or illegal activity. Likewise, the establishment of links for commercial purposes is expressly prohibited.

When creating links, the use of elements extracted from the Web is expressly prohibited without the prior and express consent of THE OWNER.

In no case may it be understood that the links to the Web from third-party pages or websites imply relations between THE OWNER and the owners of these, nor imply any endorsement, sponsorship or recommendation by THE OWNER regarding them, so THE OWNER will not be responsible in any way for their content and legality.

USER CONTENT AND BEHAVIOR.

As a client or user of the Website, you agree to make appropriate use of the content and services offered through the Website and not to use them for:

1. Engaging in illicit, illegal activities or activities contrary to good faith and public order.
   2. Disseminate content or propaganda of a racist, xenophobic, pornographic nature, that advocates terrorism or violates human rights.
   3. Cause damage to the physical and logical systems of THE OWNER, its suppliers or third parties; Introduce or spread computer viruses or any other physical or logical systems that may cause the aforementioned damage.
   4. Disseminate content that attacks the image and reputation of THE OWNER or third parties.
   5. Violate the intellectual property rights, industrial rights, image rights, honor rights or others that belong to THE OWNER or third parties.

THE OWNER will have full freedom of decision as to whether the collaborations and messages are finally published on the Web or not, being empowered to remove them when deemed appropriate.

The violation of any of the rules contained in these Conditions of Use and, in particular, of the provisions of this clause, will entitle THE OWNER to immediately cancel your membership as a user or subscriber of the Website.

Users who make enquiries or request quotes on this website fully accept these GTC and will be bound by them, as if they were written at the time of the request.

It is an essential requirement to read and accept the GTC before consulting any product or service.

GONZALEZ TEBAR, ESPJ. reserves the right to modify the GTC at any time and without prior notice. The GTC will always be accessible from the website, so that the user can consult or print them at any time.

Prices and sales conditions are for information purposes only and may be modified in response to market fluctuations. However, placing an order by completing the purchase form implies acceptance of the price offered and the general sales conditions in force at that specific time. Once the order has been placed, the purchase will be deemed to have been completed by full right, with all the legal guarantees that protect the purchasing consumer and, from that moment on, prices and conditions will be contractual and may not be modified without the express agreement of both contracting parties. Spanish will be the language used to formalise the contract. The electronic document in which the contract is formalised will be archived and the user will have access to it in their customer area.

PAYMENT METHODS.

• TRANSFER.
• CREDIT OR DEBIT CARD
• DEPOSIT VOUCHER.

SHIPPING.

APPLICABLE ONLY FOR PHYSICAL PRODUCTS:
Delivery times range from 48 to 72 hours. We cannot guarantee these delivery times, although we try to ensure that transport companies comply with them whenever possible. In rural areas far from urban centres, it is not possible to guarantee delivery within 24 hours under any circumstances.
Delivery times will depend on the availability of each product, which is indicated on each and every product offered. For orders that include several items, a single shipment will be made and the delivery time will correspond to the item with the longest delivery time.
The customer will have 72 hours to check the integrity of all the components of the order and to verify that everything that should be included in the included products is included. After these 72 hours, the shipment will be deemed accepted and claims for defects or errors with the shipment will not be accepted.
An order will be considered delivered when the delivery receipt is signed by the customer. The customer must check the products upon receipt within the next 24 hours and state any objections that may exist.
If you receive a product damaged during transport, it is advisable to contact us within the first 24 hours so that we can file a claim with the transport company. It is also advisable to notify the transport company.

Shipping costs vary depending on the order. They depend on four factors: weight, volume, shipping location and amount.

WITHDRAWAL OR RETURNS

Pursuant to current legislation, products in good condition may be returned for any reason within 10 calendar days of receipt of the goods by the customer. To do so, the conditions set out in this document must be met.

For these purposes, GONZALEZ TEBAR, ESPJ. informs that the Revised Text of the General Law for the Defense of Consumers and Users (TRLGDCU) establishes several options to be able to exercise the right of withdrawal. Among them, it contemplates the possibility of doing so by filling out a form electronically. In order to shorten the time and so that you can make the return in a comfortable way and without delays, from GONZALEZ TEBAR, ESPJ. we advise you to make use of this option and fill out the withdrawal form that will be provided to you when formalizing your order, accessing with your username and password.

The purchase must be returned with all its products in their original packaging and seal and with all its accessories.

The customer must assume the costs of return shipping. In no case will shipments with postage due be accepted.

The customer will be responsible for ensuring that both the product and its packaging arrive in perfect condition. It is necessary to package the items appropriately to avoid possible damage during transport.

Once we receive the return package, we will check its condition and as soon as we verify that both the returned items, as well as any accessories, samples, promotional gifts and documentation, are complete and in perfect condition, we will send the customer an email to notify them of the approval or rejection of their refund.

Refund of all payments received for the purchase, including delivery costs, will be made within 10 calendar days following withdrawal.

The refund will be processed through the same payment method used by the customer for the initial transaction.

We reserve the right to withhold reimbursement until we have received the products or until the customer has provided proof of having returned the products, whichever condition is met first.

We will not refund if the product has been used.

In the event that the customer receives a wrong or damaged product, or in the event of loss or damage to products by the transport company, the customer may request a return and/or replacement within the first 24 hours in order to be able to file a claim with the transport company. It is also advisable to notify the transport company. In such a case, we undertake to assume the return shipping costs, we will take charge of collecting the defective product and/or replacing the missing product with another identical product at no additional cost to the customer.

If the product to be exchanged has a higher price than the one previously purchased, the customer must pay the difference in value. If, on the other hand, the new product has a lower price than the one previously purchased, the difference in value will not be refunded in cash, but will be made in the form of a gift voucher or deposit voucher to be used on your next purchase or SERVICE.

To manage any type of return or exchange of purchased products, the customer can also contact us by email at info@gonzaleztebar.com or by phone at 617 943 477
__________________________________________________
The customer must provide us with the order number and we will tell them exactly all the steps to follow.
We also inform you that we will not accept changes or returns that have not been previously communicated through the indicated channels.

Warranties.

The warranty does not cover defects caused by incorrect use of the product and/or handling of the product other than that necessary to establish its nature, characteristics or operation. In such cases, the consumer must be responsible for its repair. The following are therefore excluded from the warranty:

• Defects and damage caused by external factors, accidents, mainly accidents due to wear and tear and use not in accordance with instructions.
• Modified or repaired products.
• Incorrect use.

Dispute Resolution.

Online dispute resolution for consumer matters pursuant to Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform which is available at the following link: http://ec.europa.eu/consumers/odr/